Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Can I start work if I haven't received my work pass card but have my notification letter?

Yes. The notification letter is a temporary approval before you get your card. A valid notification letter allows you to start work and also enter or leave Singapore.

The notification letter has a validity period of 4 weeks, which is more than enough time for you to receive your work pass card.