In view of the COVID-19 situation, there is no need to visit MOM Services Centre for advisory and transaction services. If you have made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest update.
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My helper is missing. How do I cancel her work permit as I don’t have SingPass?

If you are the employer and cannot access the FDW eService as you don't have a valid SingPass, you can request to cancel the work permit of your missing helper. An authorised person can also submit the request on behalf of the employer.

You will need to upload the missing person police report in your request.

We will cancel the work permit within 3 working days of receiving the request.