Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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What should I do if my GIRO deduction for levy payment was unsuccessful?

You should pay your outstanding levy immediately using Check and pay levy. Your payment will be updated in 3 working days.

You can also use other payment methods, which will take up to 5 working days to be updated.

Because of your unsuccessful GIRO payment, you are charged a late payment penalty. If we do not receive your payment by end of the month, you may face the following penalties:

  • Your existing Work Permits will be cancelled.
  • You won’t be allowed to apply for or issue new Work Permits, or renew existing Work Permits.
  • For business employers, if you, your partners or directors head other companies, these companies will not be allowed to apply for Work Permits.