Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
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What should I do if my GIRO deduction for levy payment was unsuccessful?

You should pay your outstanding levy immediately using Check and pay levy. Your payment will be updated in 3 working days.

You can also use other payment methods, which will take up to 5 working days to be updated.

Because of your unsuccessful GIRO payment, you are charged a late payment penalty. If we do not receive your payment by end of the month, you may face the following penalties:

  • Your existing Work Permits will be cancelled.
  • You won’t be allowed to apply for or issue new Work Permits, or renew existing Work Permits.
  • For business employers, if you, your partners or directors head other companies, these companies will not be allowed to apply for Work Permits.