Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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How do I get a refund if I paid extra levy?

If you paid levy in excess, the amount will be carried forward to your next bill. However, if you no longer need to pay levy, you can request for a refund:

  1. Submit an online refund application at CPF Board within 1 year from the date of payment.
  2. Check your application status 12 working days after your levy refund application.