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Can I appeal to waive my levy penalty charges?

Generally, penalty charges will not be waived unless there are exceptional circumstances, such as if your GIRO payment for levy failed due to the bank's error.

To request a waiver, you should do the following:

  1. Pay the outstanding levy first.
  2. Write to us explaining why you could not pay your levy on time.

We will respond to you within 3 weeks.

Last Updated: 15 October 2018