Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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I’ve lost my acknowledgement letter for Work Pass Exempt Activities. What should I do?

You can print another acknowledgement letter with the e-notification service’s re-print function.

You will need your:

  • Travel document number
  • Travel document expiry date