In view of the COVID-19 situation, there is no need to visit MOM Services Centre for advisory and transaction services. If you have made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services from 7 April to 4 May.
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What if my employee wants to claim work injury compensation for an accident, but my own investigation shows the accident is not work-related?

You should first explain to your employee how and why you assessed that the accident was not work-related.

If your employee still does not agree with you, you should:

  1. Guide your employee to submit an incident report.
  2. Inform us about your reasons for not submitting the incident report and your investigation findings.

MOM will then carry out the necessary investigations.