Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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How do I download or print the Certificate of Registration or Letter of Notification?

If you’re the eService user for your factory, you can follow these steps to download or print the factory Certificate of Registration or Letter of Notification:

  1. Log in to GoBusiness.
  2. Choose “Licenced Entities” on the top menu bar.
  3. Choose “Ministry of Manpower”.
  4. Choose “Factory Notification and Registration” from the drop-down menu.
  5. Type in your workplace number in the “Licence number” field and click “Enquiry”. Your workplace number consists of your company UEN followed by 4 digits.
    If UEN is “A00AB1234Z”, workplace number is “A00AB1234Z0001”.
  6. You’ll be prompted to save the file.

For more details, please refer to the user guide.