In view of the COVID-19 situation, there is no need to visit MOM Services Centre for advisory and transaction services. If you have made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services from 7 April to 4 May.
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Why have I not received MOM’s letter? Where can I get a copy?

The letters will be emailed to employers by 9 May 2018.

The hard copy letters will take longer to reach all employers.

If you wish to have the letter earlier, you can write in to MOM’s feedback and we will email you a copy.