In view of the COVID-19 situation, there is no need to visit MOM Services Centre for advisory and transaction services. If you have made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services from 7 April to 4 May.
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Doesn’t MOM have a security bond requirement? Is this different from the Indonesian Embassy performance bond?

MOM has a $5,000 security bond requirement for all non-Malaysian FDWs. This is separate from the $6,000 Indonesian Embassy performance bond.

MOM’s security bond will only be forfeited if the employer does not fulfil their obligations under the Employment of Foreign Manpower Regulations. In coming to this decision, MOM conducts a thorough investigation, informs the employer of the breach, and provides opportunities for them to explain their actions.