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Government procurement of cleaning, landscaping and security services

Find out what are the requirements for cleaning companies, landscape companies and security agencies to apply for government procurement.

As a buyer, the Government supports safeguarding the well-being of outsourced workers and has taken steps to source responsibly. From 31 January 2019, the Government will step up our best sourcing efforts.

Requirements from 31 January 2019

From 31 January 2019, cleaning companies, landscape companies and security agencies must have at least 2 consecutive status or good grades to be awarded Government contracts.

This means that the Government will only procure these services from companies with consistent track records in their employment and professional standards. Companies must treat your workers fairly in order to qualify for government contracts.

This is a necessary step to safeguard the employment rights of employees in outsourced sectors where there are more low-wage workers.

By taking this lead, we hope to encourage private sector buyers to similarly step up your best sourcing efforts.

If you are a You need
Cleaning company 2 consecutive Clean Mark Gold or Silver in NEA’s EAS
Landscape company 2 consecutive status in NParks’ LCR
Security agency 2 consecutive Grades A or B in SPF’s SAGE

Eligibility to be exempted

To help companies adjust to the new requirements, you can apply for an exemption if you:

  • Have a current EAS status, LCR status or good SAGE grade.
    AND
  • Did not violate any employment law and did not default on Labour Court or ECT orders.

You can also apply for exemption if you’re a new company in your first year, and have gotten an EAS status, LCR status or good SAGE grade.

If approved, the exemption is valid until the expiry of your current status or good grade.

Current year status or good grade
e.g. 2018
Previous year status or good grade
e.g. 2017
Eligible for exemption
Yes Yes No need to apply. You already meet the requirement.
Yes No Yes, you can apply for exemption.
No Yes No
No No No

How to apply for exemption

If you meet the requirements for exemption, you can apply for exemption from 1 November 2018:

  1. Prepare the following information:
    If you are a You need
    Cleaning company
    • Company name
    • UEN
    • Date of incorporation
    • Latest EAS application number
    • Latest EAS expiry date
    • Latest EAS certificate
    • Details of contact person
    Landscape company
    • Company name
    • UEN
    • Date of incorporation
    • Latest LCR expiry date
    • Latest LCR e-support letter
    • Details of contact person
    Security agency
    • Company name
    • UEN
    • Date of incorporation
    • Latest grade from SAGE
    • Details of contact person
  2. Apply for exemption online.
  3. You will receive the outcome in 4 weeks by email. It may take longer if information provided are incorrect or incomplete. We may contact you if we need more information.

To avoid unnecessary delays:

  • Apply as early as possible.
  • Ensure all necessary information are provided.

Get help

Please contact us if you need help.

Last Updated: 13 November 2018