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New Resources to Provide Better Care for Migrant Workers

  1. In view of the evolving Covid-19 situation, the Ministry of Manpower (MOM) has introduced new resources to provide better care for migrant workers.

    FWMOMCARE MOBILE APP TO FACILITATE DAILY HEALTH MONITORING

  2. MOM has developed a new “FWMOMCare” mobile app for workers to self-monitor and report their daily health status. 
  3. Workers should use the app to record their temperatures twice daily, and indicate if they have a cough, sore throat, runny nose, or shortness of breath. If the worker reports any symptoms, the app will prompt him to seek medical assistance. A doctor will also be alerted and will contact the worker within 30 minutes to provide a teleconsultation.
  4. Employers should encourage all their Work Permit and S-Pass holders to download the “FWMOMCare” mobile app and register themselves as users. 
  5. The mobile app is available for download for Android devices (www.mom.gov.sg/fwmomcare-android) and iOS devices (www.mom.gov.sg/fwmomcare-ios).

    NEW FEATURE ON OFWAS FOR EMPLOYERS TO CHECK LOCATION OF WORKERS

  6. To contain the transmission of Covid-19 at the dormitories and provide medical support to confirmed cases, the Inter-Agency Task Force has moved some workers to other locations such as alternative housing, community care facilities (CCF) or community recovery facilities (CRF). Due to the urgency of the situation, we have not been able to keep employers updated on the latest location of their workers, although employers have been able to stay in touch with their workers via the free data SIM cards provided to them.
  7. To keep employers updated on the latest movements of their workers, MOM created a new “Government Facilities Listing” feature within the Online Foreign Worker Address Service (OFWAS). Employers can use this feature to check on the location of their workers who have been moved by the Inter-Agency Task Force.
  8. MOM will continue to improve this new OFWAS feature, including shortening the time between movement and updating of the listing.

    USE OF TRACETOGETHER FOR FASTER CONTACT TRACING

  9. To facilitate contact tracing should there be an infection, the following groups of migrant workers who stay or work in higher risk settings will be required to download, activate, and maintain the latest version of the TraceTogether mobile app, available from 1 June:

    Workers staying in all dormitories (i.e. purpose-built dormitories, factory-converted dormitories, construction temporary quarters and temporary occupation licence quarters)
    Work Permit and S-Pass holders who work in the Construction, Marine and Process sectors. 

  10. The mobile app is available for download for Android devices and iOS devices (https://www.tracetogether.gov.sg).