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Doctor-led video consultation services supplements on-site/proximate and mobile medical support by providing care after hours. The service is accessible to all workers in dormitories through their personal mobile phones. Consultations are provided by private healthcare providers listed in the Ministry of Health (MOH) Regulatory Sandbox. Medication will be delivered to the workers if necessary. Approximately 400 video consultations between workers and doctors have been conducted to date since the service started on 25 April 2020.
Eight tele-kiosks have been installed in dormitories, with more kiosks to be introduced progressively. These kiosks facilitate video consultations with doctors and are connected to devices which can monitor vital signs such as blood pressure, oxygen saturation and temperature. The kiosks provide additional quick support for workers with COVID-19 infection and ensure that they have round-the-clock access to a doctor. Medication will be delivered to the workers if necessary.