In view of the COVID-19 situation, there is no need to visit MOM Services Centre for advisory and transaction services. If you have made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services from 7 April to 4 May.
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Joint Statement by Ministry of National Development, Ministry of Education, and Ministry of Manpower on Persons Placed on Home Quarantined Orders and Leave of Absence

The Ministry of Health had announced previously that with effect from 31 January 2020 6pm, the following returning groups are to be placed on a 14-day leave of absence (LOA) from the day of their return to Singapore from mainland China:   

  • Residents (Singaporean Citizens/ PRs) with recent travel history to mainland China within the last 14 days; and
  • Long-term pass holders (including Work Passes, Student Pass, Dependant’s Pass and Long-term Visit Pass) with recent travel history to mainland China within the last 14 days.
  1. The Ministry of National Development (MND), Ministry of Education (MOE), and Ministry of Manpower (MOM) would like to advise the general public that people placed on Home Quarantine Orders (HQO) or Leave Of Absence (LOA), who could be workers or students, are well, and that these are simply precautionary measures to protect Singaporeans from the spread of the COVID-19 (Coronavirus Disease 2019). Those who are unwell with fever or respiratory symptoms will be sent to a hospital for assessment and isolated if they are a suspect case.

    ACTION TO BE TAKEN AGAINST ERRANT LANDLORDS    
  2. The Government has received feedback of landlords evicting tenants who are placed on LOA or HQO, and based on their nationality. Guidelines are available for landlords to adopt should they have a tenant who is on home quarantine or LOA. There is no need for landlords to evict persons who are serving their HQO or LOA.
  3. Landlords found to have irresponsibly evicted their residents may face restrictions and even be barred from renting out their flats to foreign work pass holders in future.

    FURTHER ADVISORY    
  4. The general public is advised to monitor the COVID-19-related developments and follow travel and health advisories on the MOH website.
  5. For further queries or clarifications, please contact:

    a. Ministry of National Development
    Website: www.mnd.gov.sg

    b. Ministry of Education

    Website: www.moe.gov.sg

    c. Ministry of Manpower

    MOM Contact Centre, Tel: (65) 6438 5122
    Online Enquiry via this link: www.mom.gov.sg/feedback
    Website: www.mom.gov.sg

    d. Ministry of Health

    MOH General Hotline, Tel: (65) 6325 9220
    Online Enquiry via this link: https://crms.moh.gov.sg/mohfeedback.aspx
    Website: www.moh.gov.sg