Written Answer to PQ on Platform incentive structures and platform worker safety risks

NOTICE PAPER NO. 1287 OF 2026 FOR THE SITTING ON OR AFTER 10 SEP 2026
QUESTION NO. 2066 FOR WRITTEN ANSWER

MP: Ms Yeo Wan Ling

To ask the Acting Minister for Manpower whether the Ministry has studied and found any evidence of platform incentive structures that encourage platform workers to work excessively long hours and rush to complete jobs, thereby potentially compromising their safety.

Answer:

The Ministry of Manpower’s (MOM) investigations into accidents involving platform workers have not found any evidence that these accidents were due to overwork or workers rushing to complete jobs.

2. The Approved Code of Practice (ACOP) for Platform Services, which MOM worked with platform operators and the labour movement to develop, sets out that platform operators should not set any limit, penalty, or bonus incentives for platform workers to complete a job within a certain time. The ACOP also highlights that platform workers should not neglect safety for monetary incentives.