Written Answer to PQ on Market impact of Deliveroo's exit

NOTICE PAPER NO. 713 OF 2026 FOR SITTING ON 7 APRIL 2026
QUESTION NO. 1324 FOR ORAL ANSWER

MP: Assoc Prof Kenneth Goh

To ask the Minister for Manpower (a) whether the Ministry is assessing whether Deliveroo’s exit from Singapore has reduced platform workers’ choice of operators; and (b) if so, whether this has affected their bargaining power, earnings, incentives or working conditions.

Answer:

1. With the exit of Deliveroo from Singapore, platform workers can take jobs from the remaining 17 platform operators (POs) currently providing delivery services in Singapore.

2. The National Trades Union Congress (NTUC), platform work associations (PWAs) and POs had jointly developed a set of industry-wide principles in 2025 that cover fair earnings and safe incentives schemes for platform work. Platform workers who have concerns on payment rates, benefits and terms of service can directly raise their concerns with their POs or their PWAs, which can take the lead in discussions with POs on their behalf, taking reference from the industry principles.