Written Answer to PQ on POs' compliance with CPF contributions

NOTICE PAPER NO. 449 FOR THE SITTING ON OR AFTER 4 FEBRUARY 2026
QUESTION NO. 943 FOR WRITTEN ANSWER

MP: Mr Low Wu Yang Andre

To ask the Minister for Manpower (a) what is the compliance rate of platform operators regarding mandatory CPF contributions since the commencement of the Platform Workers Act; and (b) what is the total number of enforcement actions taken for non-compliance to date.

Answer:

1. Non-compliance cases are defined as instances of late or underpayment of CPF contributions. Since the implementation of the Platform Workers Act in January 2025, we have seen a high level of compliance where the vast majority of payments have been made on time. A small number of late payments cases were encountered, and they were resolved within two weeks after a reminder notice was issued.

2. On underpayment of CPF contributions, CPF Board has taken action against four platform operators by demanding payment and charging late payment interests. These cases were due to administrative lapses such as incorrect calculation of earnings. They have since been resolved.

3. To help familiarise platform operators with the new process of paying CPF contributions for platform workers, CPF Board has provided them with a guide on good practices. Platform workers also receive CPF contribution alerts when their CPF contributions are credited, which allow them to monitor and verify the accuracy of their CPF contributions.