Oral Answer to PQ on PW CPF Collection

NOTICE PAPER NO. 30 OF 2025 FOR THE SITTING ON OR AFTER 25 SEPTEMBER 2025
QUESTION NO. 209 FOR ORAL ANSWER

MP: Ms Yeo Wan Ling

To ask the Minister for Manpower (a) whether the Government has received any information from platform workers about delayed or missing CPF contributions when they join a new platform operator; and (b) if so, whether the Ministry will consider reviewing its operational processes and introduce measures to ensure that CPF contributions are properly made.

Answer:

1. Since the enactment of the Platform Workers Act this year, CPF Board has been closely monitoring the implementation of CPF contributions for platform workers. There were some teething issues as platform operators adjusted to the new requirements. This included instances where platform operators declared inaccurate earnings that resulted in platform workers receiving incorrect CPF contributions, due to administrative errors. Where such cases arose, they were promptly resolved and platform workers received their correct CPF contributions.

2. Overall, the CPF collection for platform workers has been smooth due to extensive pre-implementation engagements with platform operators and platform associations to iron out operational details. We will continue to monitor the timeliness and accuracy of CPF contributions made by platform operators and work closely with our tripartite partners to ensure platform workers’ interests are always protected.