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Written Answer to PQ on MDW fall statistics and safety

NOTICE PAPER NO. 111 AND NO. 126 OF 2025 FOR SITTING ON 14 OCTOBER 2025
QUESTION NO. 495 FOR ORAL ANSWER

MP: Dr Wan Rizal

To ask the Minister for Manpower (a) whether the current rules on household window cleaning by migrant domestic workers (MDWs) are adequate; and (b) whether the Ministry will (i) mandate employer safety briefings at the work-permit issuance and renewal of their MDWs and (ii) expand confidential mental-health support and rest-day protections for MDWs with multilingual helplines.

QUESTION NO. 576 FOR ORAL ANSWER

MP: Mr Melvin Yong Yik Chye

To ask the Minister for Manpower (a) in each of the past 10 years, what is the annual number of workplace fatalities and injuries among migrant domestic workers (MDWs) arising from high-rise cleaning of windows; and (b) whether safety measures need to be stepped up to prevent such accidents from happening.

Answer:

The safety requirements for MDWs cleaning windows are prescribed under the Employment of Foreign Manpower (Work Passes) Regulations 2012, Fourth Schedule. Employers are not permitted to allow MDWs to clean the exterior surface of any window that is not fitted with a grille that is locked at all times during cleaning, and without adult supervision.

2 Employers who breach these requirements can be fined up to $10,000 and/or imprisoned for up to 12 months. They may also be barred from employing an MDW.

3 All first-time employers and MDWs are required to attend mandatory orientation programmes prior to the start of employment, that cover essential safety practices, including window cleaning. Employers are required to sign a safety agreement with their MDWs to ensure that they would comply with MOM’s restrictions on cleaning the exterior of windowpanes. MOM also disseminates reminders to employers on safe work environments for MDWs.

4 Over the past ten years, MOM took enforcement actions against six employers whose negligence led to their MDWs falling from height. Over the same period, MOM took enforcement actions against an average of 15 employers each year for failing to comply with safety standards for window cleaning by MDWs. We will continue to monitor such incidents and step up education and enforcement if necessary.

5 MOM also has a suite of measures in place to support MDWs who need assistance including for mental health or advice on rest day entitlements. They can contact helplines operated by MOM and non-governmental organizations (NGOs) such as Centre for Domestic Employees (CDE), for support in their native languages.