Written Answer to PQ on FWA rejection rates and complaints

NOTICE PAPER NO. 56 OF 2025 FOR THE SITTING ON OR AFTER 26 SEPTEMBER 2025
QUESTION NO. 297 FOR WRITTEN ANSWER

MP: Ms Eileen Chong Pei Shan

To ask the Minister for Manpower (a) how many Flexible Work Arrangement (FWA) requests have been rejected since December 2024; (b) what are the grounds for rejection; and (c) what is the number of complaints received on the improper handling of FWA requests.

Answer:

1. The Member may refer to the reply to Parliamentary Question No. 68 for the Sitting on 22 September 2025 for replies to part (a) and (b).

2. For part (c), since the TG-FWAR took effect in December 2024, the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) has received 1 complaint in July 2025, where the outcome of an FWA request was communicated verbally instead of in writing. TAFEP has worked with the company to revise its processes to be in line with the TG-FWAR.

3. Employers who face challenges implementing the TG-FWAR, or employees who feel that their FWA requests are not properly considered, may approach TAFEP for assistance.