In view of the COVID-19 situation, there’s no need to visit MOM Services Centre for advisory and transaction services. If you’ve made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services during the Circuit Breaker period.
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My foreign worker and I disagree on the destination where the worker will be repatriated. Can I get help to resolve the dispute?

Sending your foreign worker or foreign domestic worker home after employment ends is part of your responsibility as an employer. This is a condition of the security bond.

Employers may also send their FWs to another destination by mutual agreement. Both employers and workers are encouraged to be understanding, and to exercise flexibility when doing so. You can inform MOM of this arrangement when cancelling the Work Permit.

However, in cases where both employers and workers are unable to come to an agreement, you can contact MOM for a decision.