Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Can I get a refund of the reinstatement fee if I decide not to reinstate the Work Permit?

You cannot get a refund of the fee for applying to reinstate a Work Permit, unless the fee was not due from you. Any request for a refund will be at the discretion of the Controller of Work Passes.