In view of the COVID-19 situation, there’s no need to visit MOM Services Centre for advisory and transaction services. If you’ve made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services during the Circuit Breaker period.
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How can an FDW report that her salary has not been paid?

The foreign domestic worker (FDW) should make her claim to the Foreign Manpower Management Division (Well-Being Branch). She can call our FDW helpline at 1800 339 5505 (or +65 6339 5505 for overseas callers).

The department will help her to recover her salary through conciliation.

Failure to pay an FDW’s salary is an offence. To minimise disputes, employers should pay an FDW’s salary within 1 week after the end of the month worked and keep records of salary payment.