Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Why am I still receiving the notification letter regarding unauthorised BCSS certificates if the worker has already left my company?

The intent of the letter is to notify you of the offence committed by your ex-worker.

MOM has sent the notification letter to all affected employers’ to the last known address in MOM’s system.

If the worker has already left your company, treat the notification letter as information update on the worker and no action is required on your part.

All affected workers are also sent a copy of the notification letter.