Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
Skip to main content

My application is still under processing after 8 weeks. What should I do?

You can:

Please note that processing times vary by application. Your application may also be delayed because of an error, such as missing documents or an incomplete application.