Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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Can I request for new CP card if I have lost or damaged my old laminated paper certificate card?

As a replacement, you will only be issued a certification letter.

You won’t get a CP card.

You will only get a new CP card upon your next successful renewal.

To request a replacement, you should submit the following documents to us:

  • A copy of police report with the type of license indicated
  • A copy of your NRIC (both sides)