In view of the COVID-19 situation, there’s no need to visit MOM Services Centre for advisory and transaction services. If you’ve made an appointment with us, we will contact you instead. Our eServices, web chat and hotline remain available. We encourage customers to visit our website for the latest updates, including changes to our work pass services during the Circuit Breaker period.
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What should we expect if my company is subjected to additional scrutiny?

MOM will closely examine your EP applications and ask additional questions to determine if you have practised fair consideration.

The Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) will engage you and if necessary, work with you to ensure that you have fair consideration practices in place.

You should work closely with TAFEP to develop and implement plans to strengthen your company's HR practices. You can consider the following:

  • Work with HR consultants on staff development and retention, as well as work with the career services centres of the Institutes of Higher Learning.
  • Work with WDA or e2i, and tap on their programmes to hire and train experienced professionals.

During this period, TAFEP will assess your company's efforts in improving your fair consideration practices. Your work pass privileges may be curtailed if we do not have your company's full cooperation and responsiveness.