Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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How do I appeal a rejected EntrePass application?

If your application has been rejected, you can submit an appeal.

You should include documents that will support your appeal, for example:

  • Business plan
  • Financial statements or projections
  • Contracts secured
  • Testimonials or certificates not submitted during the initial application

It will take 8 weeks or more to review the appeal. Some cases may take more time.