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What does it mean if I have uploaded documents and the status is "Follow Up"?

It means that the documents you have uploaded when getting a work pass issued or renewed are incorrect, unclear or incomplete.

You will need to resubmit the correct or clear copies of the documents by doing the following:

  • In WP Online, click Re-Submit > Re-Submit Document.
  • In EP eService, click Issue > Re-Submit Documents.