Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
Skip to main content

What happens if I am not provided a Letter of Guarantee (LOG) from my employer for my medical treatment?

If you are a Work Permit holder, your employer should bear the costs of providing medical treatment (inpatient and outpatient), regardless of whether the conditions are work-related.

If you are denied from having medical treatment, you should contact MOM immediately.

MOM will take appropriate enforcement actions against errant employers who fail to provide medical treatment.