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DormWatch App is no longer in use and its functions had been migrated to Safe@Dorm since 23 March 2023.

Dormitory Operators can submit their residents’ nominal roll through this eService.

Read the user guide on how to use Safe@Dorm.

Who can use Safe@Dorm?Show

You can access Safe@Dorm if you are a Dormitory Operator.

What do I need before I can use Safe@Dorm?Show

You need a Corppass to log in. Apply for a Corppass if you don’t have one.

Your Corppass administrator’s duties

Your Corppass administrator or sub-administrator must assign your Corppass account:

  1. Log in to Corppass.
  2. Go to the eService Access tab.
  3. Choose MOM ACE Digital Services Corppass as one of your company’s eServices.
  4. Assign MOM ACE Digital Services Corppass to your Corppass account.

Refer to section 7 of Safe@Dorm user guide for more details.

If you do not have “MOM ACE Digital Services Corppass” assigned to your Corppass account, you will get an error message showing “Unauthorised access” on Safe@Dorm.

What are the functions available on Safe@Dorm eService from 23 March 2023?Show

Dormitory Operators can:

  • Check-in or check-out residents
    • Add new residents or change current residents’ rooms details
    • Remove residents who are no longer staying in the dormitory
  • Download list of residents (nominal roll)
    • Download a list of residents staying in the dormitory
    • Use the list to check their nominal roll
  • Download and view AccessCode status (existing)
    • Download a list of residents’ AccessCode status
  • Set up dormitory room and generate room QR code
    • For dormitory Operator to generate QR codes so that residents can scan using their FWMOMCare app

      As part of step down of COVID-19 Measures, workers are not required to scan the QR codes in their dormitory rooms. Therefore, there is no need to generate QR code for now.

How do I know if my residents can leave their residence for work?Show

Workers can leave their residence for work regardless of their AccessCode colour status. AccessCode status will be set to green by default.

Dormitory Operators do not need to check AccessCode status when workers leave the residence.

Why can't I find my dormitory after logging into Safe@Dorm?Show

Dormitories that fall under the following classes can use Safe@Dorm

  • Class 1 (7 to 99 beds)
  • Class 2 (100 to 299 beds)
  • Class 3 (300 to 999 beds)
  • Class 4 (above 999 beds) – Only to download AccessCode and to generate Rooms QR Code.

Class 4 (1,000 beds or more) dormitories should use TMS to manage their Nominal Roll.

If you have queries, contact us with the following details:

  • Company's UEN
  • Dorm ID
  • Full dormitory address 

What is the difference between ‘Created date’ and ‘Check-in date’ in the Nominal Roll?Show

Created date
Date where resident’s FIN first registered into Safe@Dorm
Check-in date Date where any changes made to the registered resident’s FIN

I see error messages when performing “Check-in Residents”. What should I do?Show

Possible scenarios:

  • FIN exists in other UEN/Dormitory/Site

As the FIN you are trying to check-in has been registered in another dormitory, he must be checked-out from that dormitory before checking–in to your dormitory.

  • FIN exists in Dormitory/Site/Block/Floor/Unit

    The FIN you are trying to check-in has already been registered to your dormitory with the same room details. Check-in the resident only if there is a change in his room details.

    Confirm that your check-in template has the correct FIN input and there are no typo errors.

I see error messages when performing “Check-out Residents”. What should I do?Show

Possible scenarios:

  • FIN does not exist in UEN/Dormitory/Site (1) or (2)

The FIN you are trying to check-out is not registered to your dormitory. You do not need to check-out this FIN.

Confirm that your check-out template has the correct FIN input and there are no typo errors.

  • FIN does not exist in Dormitory/Site (1) or (2)
  • The FIN is found in your UEN but is registered to another dormitory/site.
  • The FIN has already checked out from the dormitory/site. You do not need to check out this FIN again.

Confirm that your check-out template has the correct FIN input and there are no typo errors.

I see error messages when uploading the “Check-in Residents” or “Check-out Residents” template? What should I do?Show

Possible scenarios:

  • Invalid FIN/Block/Floor/Unit

Follow the guideline on the excel template while filling in the details.

  • Invalid template. Please upload using the correct template.

You can download the correct template from Safe@Dorm.

Ensure that your templates are saved in Excel workbook (*.xlsx) before you upload onto Safe@Dorm.

 

Why are workers who don't stay at my dormitory showing up in my list?Show

To ensure accuracy of the Nominal Roll, residents who have left the dormitory must be check-out from Safe@Dorm so as to avoid appearing in the Nominal Roll.

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Get helpShow

Read the user guide if you are not sure how to use Safe@Dorm.

For general enquiries, approach your FAST officers or contact MOM at: