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Additional responsibilities to bring pass holders (work pass holders and their dependants) into Singapore

Find out what are the additional responsibilities of employers and pass holders to enter Singapore.

Updated as of 25 March 2020

Enhanced precautions for pass holders flying from the United Kingdom (UK) or the United States (US)

For pass holders who transited at or travelled from UK or US and arrive in Singapore from 25 March 2020, 2359 hrs, they are required to serve their 14-day Stay-Home Notice (SHN) at designated facilities. They cannot serve the SHN at their own homes. Once they arrive, they will be informed of the location and sent directly to the facility. The cost for the facility will be absorbed by the Government.

For more details, please refer to MOH’s press release or contact the SHN helpline at 6812 5555.

Employer's responsibilities

Employers are responsible for all new and existing foreign employees (including those they employ with a Letter of Consent).

Before requesting for MOM’s approval, please take note of your additional responsibilities as an employer:

Before your foreign employees leave for Singapore, you must:

  • Ensure a suitable place of residence has been secured for them to complete their 14-day Stay-Home Notice (SHN), unless they are flying from UK or US and serving their SHN at designated facilities.

    If they are serving their SHN at a private residence or HDB flat, you must obtain the landlord’s written consent to house them throughout the 14-day SHN. This must be done by your company directly, and not left to the foreign employees. Alternatively, you can arrange alternative housing such as hotels or dormitories.
  • Ensure they have a SIM card with a Singapore telephone number for MOM to contact them.

After your foreign employees arrive in Singapore, you must:

  • Ensure they fully comply with the additional conditions imposed for the SHN period.
  • Explain and ensure they understand the additional conditions they need to comply with.
  • Arrange to send them from the airport or any other place of disembarkation directly to their place of residence to serve the 14-day SHN immediately upon arrival in Singapore, unless they are flying from UK or US and serving their SHN at designated facilities.
  • Ensure they download WhatsApp on their mobile phones and respond to MOM’s phone calls, WhatsApp video calls or SMSes within 1 hour during the 14-day SHN period. This includes ensuring that their prepaid cards are sufficiently topped up and they are able to make video calls using WhatsApp.
  • Arrange to provide them with food and other daily essentials during the SHN period, unless they are flying from UK or US and serving their SHN at designated facilities, as they are not allowed to leave their residences.
  • Arrange for non-emergency medical needs (such as follow-up visits for chronic conditions, refilling of prescription, etc.) so that they do not need to leave their residences during this period.

If you are unable to fulfil the obligations above, you should not bring your foreign employees into Singapore.

Work pass holders' responsibilities towards their dependants who are not employed

As a work pass holder, you are responsible for your dependants if they are not employed (i.e. not issued a work pass, including Letter of Consent).

If you wish to bring them in, please request for MOM’s approval using the respective links below:

For Who must submit the request
Dependants of Employment Pass (EP), S Pass or Personalised Employment Pass (PEP) holders (who have an employer) Employer
Dependants of PEP holders (who do not have an employer) or EntrePass holders PEP or EntrePass holder

Please take note of your additional responsibilities which are as follows.

Before your dependants arrive in Singapore, you must:

  • Ensure a suitable place of residence has been secured for them to complete their 14-day Stay-Home Notice (SHN), unless they are flying from UK or US and serving their SHN at designated facilities.

    If they are serving their SHN at a private residence or HDB flat, you must obtain the landlord’s written consent to house them throughout the 14-day SHN. Alternatively, you can arrange alternative housing such as hotels or dormitories.
  • Ensure they have a SIM card with a Singapore telephone number for MOM to contact them. If not practicable, you should be contactable through a local mobile number and answer on their behalf.

After your dependants arrive in Singapore, you must:

  • Ensure they comply with the mandatory 14-day SHN upon arrival in Singapore.
  • Explain and ensure they understand what they need to do during the SHN period.
  • Arrange to send them from the airport or any other place of disembarkation directly to their place of residence to serve the 14-day SHN immediately upon arrival in Singapore, unless they are flying from UK or US and serving their SHN at designated facilities.
  • Inform or help them to download WhatsApp on their mobile phones. If not practicable, you can do so on their behalf.
  • Arrange to provide them with food and other daily essentials during the SHN period, unless they are flying from UK or US and serving their SHN at designated facilities, as they are not allowed to leave their residences.
  • Arrange for non-emergency medical needs (such as follow-up visits for chronic conditions, refilling of prescription, etc.) so that they do not need to leave their residences during this period.

If you are unable to fulfil the obligations above, you should not bring your dependants into Singapore.

Responsibilities of Personalised Employment Pass (who do not have an employer), EntrePass and Work Holiday Pass holders

Once you arrive in Singapore, you will be required to complete a 14-day Stay-Home Notice (SHN), where you are not allowed to leave your place of residence.

Before requesting for MOM’s approval, please take note of your additional responsibilities as a work pass holder:

Before you leave for Singapore, you must:

  • Secure a suitable place of residence to complete your 14-day SHN, unless you are flying from UK or US and serving your SHN at designated facilities.

    If you are serving your SHN at a private residence or HDB flat, you must obtain your landlord’s written consent to allow you to stay throughout the 14-day SHN. Alternatively, you can arrange alternative housing such as hotels.
  • Secure appropriate means to have food and daily essentials delivered to your place of residence throughout your 14-day SHN, unless you are flying from UK or US and serving your SHN at designated facilities.
  • Make arrangements for non-essential medical needs such as rescheduling planned visits to doctors and ensuring you have brought in sufficient medication for chronic conditions.

After you arrive in Singapore, you must:

If you are unable to fulfil the obligations above, you should not enter Singapore.

What pass holders (work pass holders and their dependants) must do during the 14-day SHN

Pass holders must:

  • Not leave their place of residence.
  • Download WhatsApp on their mobile phones and reply to MOM’s phone calls, WhatsApp video calls or SMSes within 1 hour.
  • Not have any visitors to their place of residence and must minimise contact with others.
  • Maintain a record of persons they come into close contact with.
  • Act responsibly based on advisories issued by the Singapore Government.

Penalties for non-compliance

Employers, work pass holders and their dependants have a collective duty to ensure that the SHN is complied with.

MOM will not hesitate to take enforcement measures against any parties who do not comply with the requirements. Measures include criminal proceedings, work pass revocations and withdrawal of work pass privileges.

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