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Work Permit (Foreign Worker) - Inform MOM


Damaged/Defaced Work Permit Card

Work Permit (WP) holders whose Work Permit cards are damaged or defaced are required to apply for a replacement card within seven days of such damage or defacement at the Work Pass Services Centre.

Documents required

Please bring along the following documents to replace the damaged/defaced card:

  • Original passport of the worker
  • The damaged/defaced card
  • $60 in cash only
  • An authorisation letter if a representative or employment agent is replacing the card on behalf of the worker. The representative or employment agent must bring along proper identification that bears his/her name, NRIC or passport number and photo-image for verification.

How to apply

Approach the Work Pass Services Centre (WPSC) located at:

Tanjong Pagar Complex
7 Keppel Road #02-27/29
Singapore 089053

Operating Hours:

Monday to Friday: 8am - 4.30pm
Please avoid peak hours from 12 noon to 2pm on weekdays.

Collection of replacement card

The replacement card will be ready for collection after four working days. Do bring along the reprint letter and the required documents stated on the letter to WPSC for card collection.

Important notes

Workers are reminded to handle their Work Permit cards with care at all times.


Loss of Work Permit Card

Work Permit holders who have lost their Work Permit cards are required to report the loss and apply for a replacement card in person within seven days at the Work Pass Services Centre.

If the lost card is recovered after getting a replacement, it must be returned to MOM immediately.

Documents required

Please bring along the following documents to replace the lost card:

How to apply

The worker must report personally to Work Pass Services Centre located at:

Tanjong Pagar Complex
7 Keppel Road #02-27/29
Singapore 089053

Operating Hours:

Monday to Friday: 8am - 4.30pm
Please avoid peak hours from 12 noon to 2pm on weekdays.

Collection of replacement card

The replacement card will be ready for collection after four working days. Do bring along the following to WPSC for card collection:

  • The reprint letter and the required documents stated on the letter
  • An authorisation letter if a representative or employment agent is collecting the card on behalf of the WP holder. The representative or employment agent must bring along proper identification that bears his/her name, NRIC or passport number and photo-image for verification.

Important notes

  • The application for card replacement is subject to approval. MOM may call for an interview at any time, with the employer and worker before issuing the replacement card.

  • Workers are reminded to handle their Work Permit cards with care at all times. Strict action will be taken against the employers and workers who are found making false declarations on the loss of their cards. Workers who lose their cards repeatedly are required to attend an interview together with their employers.

  • For those who lose their Work Permit card overseas should fill up Disembarkation/Embarkation card for visitors upon their returns to Singapore.

Last updated on 07 May 2012 12:00:38