Employment Pass - After you apply

Rejections and Appeals

In event that the application is rejected, any appeal must be submitted in writing to MOM’s Work Pass Division (within one month of receiving the rejection letter) via post or the iSubmit web portal:

• An appeal form
• Any information/documents that support the appeal.

Prospective employers who are users of Employment Pass Online (EP Online) are able to view the rejection reasons for most of the unsuccessful Employment Pass (EP), S Pass, Dependant's Pass and Long-Term Visit Pass applications. We are sorry that our MOM Contact Centre and counters will not be able to assist you on your appeal.


Important Note:

If you had not indicated in your Employment Pass application that you also wish to be considered for S Pass, you cannot appeal for an S Pass if your Employment Pass application is rejected. Any subsequent request to be considered for an S Pass should be submitted as a new application and a $20 administrative fee will apply.

We will only respond to enquiries or appeals made by the party who submitted the application, i.e. the employer or his appointed agent. Please note we will not entertain enquiries or appeals from the applicant.

Processing time

It will take at least four weeks or more to process an appeal, depending on the complexity of the case.

EP Online users may enquire on the status of the appeals seven working days after submitting the appeal via iSubmit. You may also print the outcome letters of the appeals or view the advisories for rejected appeals. The outcome of the appeal will be sent by post to the employer.