FAQs on Safe Management Measures at the workplace after Circuit Breaker period

All businesses allowed to operate are required to implement Safe Management Measures.

For companies resuming operations after the circuit breaker period, all Safe Management Measures should be in place before operations can resume at the workplace.

The requirement for a clear physical spacing of at least 1 metre between all individuals at meeting rooms, work areas and workstations will help to protect employees, safeguard business continuity and guard against community transmission.

This is so as there is likely to be prolonged and repeated contact between multiple personnel within these areas at the workplace, as compared to in public places, which may increase transmission risk.

The Multi-Ministry Task Force has announced that selected activities and services will be allowed to gradually resume operations from 12 May 2020. Companies that fall under the list of activities and services do not need to apply before resuming operations. Please go to https://covid.gobusiness.gov.sg for more details.

As we bring down the number of new COVID-19 cases, we will progressively reopen businesses. The Ministry of Trade and Industry (MTI) will announce more details in due course. Employees who are able to work from home should still continue to do so.

To prevent the re-emergence of community cases, we will need to open up the economy gradually, and not all at once. In general, sectors that allow us to trade with the world and access critical supplies will start first. Sectors that attract high traffic and social interactions will have to wait, and put in place additional Safe Management Measures before restarting progressively.

You can resume business operations only if your company falls under MTI’s list of activities and services that are allowed to resume operations, and your company has implemented all required Safe Management Measures at your workplace.

MOM and sector agencies will take calibrated enforcement actions based on the areas of non-compliance found. For workplaces that severely lack Safe Management Measures, we will direct employers to stop operations at the workplace. Employers will have to take steps to ensure that Safe Management Measures are in place before operations can resume.

Under the COVID-19 (Temporary Measures) Act, failure to comply with Safe Management Measures is punishable with a fine up to $10,000 or imprisonment up to 6 months, or both. Repeated non-compliance is punishable with a fine up to $20,000 or imprisonment up to 12 months, or both.

Enforcement action may be taken by any of the following persons under the COVID-19 (Temporary Measures) Act:

• A police officer
• A Health Officer appointed under section 4(1)(a) or (b) of the Infectious Diseases Act
• A public officer
• An officer of a statutory body
• An auxiliary police officer
• An employee of a prescribed institution under the Infectious Diseases Act

You can verify the identity of enforcement officers via their authority cards or their public service identification cards.

You can refer to Annex B – Checklist of Safe Management Measures at the workplace for resumption of business activities for an overview of the requirements that must be fulfilled prior to resuming business activities at your workplace.

Unionised companies are also encouraged to engage their unions on such arrangements.

Annex B – Checklist of Safe Management Measures at the workplace for resumption of business activities sets out the requirements needed for employers to resume operations.

Employers are not required to fill out the checklist, but must ensure that the documents listed in the checklist (or equivalent) are available upon request by officials.

When inspected by any government agency, businesses must be prepared to show that they have fulfilled the requirements.

The requirements on Safe Management Measures at the workplace released by MOM is for general workplace settings. For specific workplace settings or sector requirements, please refer to guidelines issued by the respective sector agencies.

The advisory on Safe Management Measures and the accompanying checklist issued by MOM are for general workplaces settings.

Where there may be sector-specific considerations, companies should also refer to the sector-specific advisories issued, over and above MOM’s advisory.

All employers must implement Safe Management Measures at their workplaces for all employees and contractors.

Companies that have employees deployed to other sites should also ensure that their employees comply with the Safe Management Measures put in place at these sites. In fact, some of the Safe Management Measures can be implemented by employers regardless of where employees are deployed to, such as health monitoring.

Businesses should suspend operations in their premises from 7 April 2020 onwards until they are approved by MTI to continue operations or their list of business activity falls within the permitted list allowed to operate from 2 June 2020.

Employers whose business operations are not in the list of permitted services may still return to their business facility to take care of crucial tasks that cannot be done remotely or to retrieve necessary materials or documents. No application for exemption is required.

However, if employees have to be activated to return to the workplace for short periods of time (i.e. less than a day), employers are required to apply to MTI for a time-limited exemption to do so. If employers need to maintain a skeletal workforce at the workplace for longer periods, an application for a general exemption should be submitted instead.

Companies operating under a General Exemption must submit an application for additional manpower via the GoBusiness portal, to allow more employees to return to the workplace.

Please note that for employees whose jobs can be performed from home, employers must ensure that they continue to do so for at least half their working time, measured over a reasonable period of time not exceeding four weeks. In addition, no more than half of employees who are able to work-from-home are allowed to be at the workplace at any point in time.

Please report the incident to covid_gobusiness@mti.gov.sg and include relevant details such as company name, address and relevant evidence (e.g. photographs).

If you notice any breach of Safe Management Measures or poor practices at the workplace, you can report it via SnapSAFE, an app that allows the reporting of workplace safety and health issues to MOM.

MOM will treat each report seriously and will keep your identity strictly confidential.

Working from home remains the default mode of working, and all employers should provide the facilities necessary and direct every worker to work from home, as far as reasonably practicable.

From 28 September, employees who are able to work from home may return to the workplace to better support work and business operations. For employees whose jobs can be performed from home, employers must ensure that they continue to do so for at least half their working time, measured over a reasonable period of time not exceeding four weeks. This is to limit employees’ exposure at the workplace.

Return to the workplace can either be initiated by the employee and agreed upon with the employer, or directed by the employer.

In addition, employers must ensure that no more than half of employees who are able to work from home are at the workplace at any point in time. This will help to limit the number of workers exposed at the workplace at any point in time, and reduce crowding in common areas, e.g. pantries, toilets, lifts.

Refer to MOM’s Safe Management Measures requirements at the workplace, which include ensuring that employees work from home where possible. A list of resources such as technology solutions and grants available to assist companies is available.

Enforcement checks will be conducted and actions will be taken against business for non-compliances, including failure to ensure employees work from home for at least half their working time where possible.

Employers must ensure that:

1. Employees whose jobs can be performed from home do so for at least half their working time, measured over a reasonable period of time not exceeding 4 weeks.
   AND
2. No more than half of employees who are able to work from home are at the workplace at any point in time.

The following are some sample working arrangements employers may consider for employees who can work from home:

The overarching objective of the requirements is to reduce physical interactions in the workplace in order to minimise spread of COVID-19. Working from home remains the default mode of working. Employers should focus on providing the facilities necessary and directing every worker to work from home, as far as reasonably practicable. The proportion of employees that can do so will vary in different workplaces and sectors due to differing operational requirements.

The onus is on employers to show that they have made a reasonable effort to facilitate working from home. This includes reviewing and transforming business processes through technology to support remote working e.g. e-payment, e-invoicing, e-signatures.

Annex A of the Safe Management Measures requirements provides a list of resources such as technology solutions and grants available to assist companies.

For employees whose jobs can be performed from home, employers must ensure that they continue to do so for at least half their working time, measured over a reasonable period of time not exceeding 4 weeks.

If you wish to recall employees to the workplace, you should consider a weekly rostering of employees where they spend a week working from home, and a week at the workplace.

The following are some sample working arrangements you can consider for employees with a 5-day work week.

For part-time employees, the number of days they can spend at the workplace will be pro-rated based on the number of days they work in a week.

Your roster or arrangement should also take into consideration the precautionary measures listed in para 6 of the advisory.

The duration for which employees are on leave will be regarded as them not working at the workplace. Hence, it will not count towards the cap of half their working time that they are allowed to spend at the workplace.

Upon inspection, employers will have to demonstrate to enforcement officers that each employee has not spent more than half their working time at the workplace.

As the default mode of working continues to be working from home, work or training done outside the workplace will be regarded as time spent at the workplace and contribute towards the cap of half their working time that they are allowed to spend at the workplace.

The overarching objective of these regulations is to reduce physical interactions in order to prevent spread of COVID-19.

Employers are required to provide the facilities necessary and direct every worker to work from home for at least half their working time, as far as reasonably practicable, and ensure that no more than half of employees who are able to work from home are at the workplace at any point in time.

If employees are genuinely unable to work from home due to an unconducive home environment (e.g. as a result of renovation noises, or recurrent aircraft noises), they can be allowed to work in the workplace for more than half their working time, subject to the implementation of all other Safe Management measures such as staggered working hours and physical safe distancing measures.

For employees with unconducive home environments who need to return to office more than 50% of their working time, employers should require employees to submit written requests for approval.

At the same time, employers must continue to ensure that no more than half of employees who are able to work from home (including those who are unable to do so because their home is not conducive for work) are at the workplace at any point in time.

Employers must demonstrate the business or operational reasons why the workers working at the workplace are unable to work from home despite review and redesign of work processes. Our inspectors will assess the efforts put in by companies to implement work-from-home arrangements based on the practicality of whether the workers can work from home given the nature of the job.

For the safety of workers at the workplace, employers should put in place other Safe Management Measures at the workplace (e.g. ensuring safe distancing, ensuring use of SafeEntry, etc) to provide a safe working environment and minimise risk of further outbreaks.

Special attention should also be paid to vulnerable employees to enable them to work from home, including temporarily redeploying these employees to another role within the company that is suitable for working from home.

For employees who are able to work from home, employers must ensure that they continue to do so for at least half their working time.

Working from a different workplace or worksite will not be considered as fulfilling the requirement to work from home for at least half of employees’ working time.

Yes, IMDA provides a list of digital solutions and resources that aims to make business continuity essential more accessible to businesses.

Eligible businesses can also apply for the Productivity Solutions Grant (PSG) to support business transformation and put in place flexible work arrangements to minimise spread of COVID-19 (e.g. work from home, staggered hours).

If shift or split team arrangements cannot be implemented, or cross-deployment cannot be avoided due to the nature of the jobs, additional safeguards must be taken to minimise the risk of cross infection, e.g. systemic arrangements are in place to ensure no direct contact with the cross-deployed personnel.

Other Safe Management Measures should still be adhered to in order to ensure a safe working environment and minimise outbreaks.

Physical meetings are regarded as work-related events and are allowed to proceed with a cap of 50 physical attendees.

They will also be subject to other Safe Management Measures being put in place, depending on the specific premises where the event is being held.

Some examples of work-related events are as follows:

• Work meetings (e.g. among colleagues or with external parties)
• Training
• Board meetings
• HR talks (e.g. onboarding, retrenchment exercises)
• Townhalls
• Seminars
• Corporate retreats
• Conferences on business strategies, workplaces and reviews
• Annual General Meeting or Extraordinary General Meetings
• Tender briefings to vendors
• Award ceremonies

Yes, all permitted enterprises are allowed to resume work-related events of up to 50 persons at their own workplaces or premises, and at third-party venues. Respective sectoral advisories and safe management measures continue to apply.

For work-related events at both workplaces and third-party venues, attendees must maintain at least 1m safe distancing between individual attendees, as per the requirement at the workplace.

Eating and drinking should preferably be avoided at these events as these activities require masks be removed which raises the risk of COVID-19 transmission. However, if meals are necessary, attendees must be seated and served individually and minimise contact with one another while eating or drinking. Meal durations should be kept short to minimise the period that individuals are unmasked, and the meal should not be a main feature of the event.

For work-related events at third-party venues, attendees will also be subject to any additional premises owners’ safe management policies.

Yes, fundraising events may take place at the organiser’s own premises or third-party venues, with up to 50 persons per event. Events at the workplace will be subject to the workplace safe management measures, while events at third-party venues will be subject to any additional premise owners’ safe management policies.

Eating and drinking should preferably be avoided at these events as these activities require masks be removed which raises the risk of COVID-19 transmission. However, if meals are necessary, attendees must be seated and served individually and minimise contact with one another while eating or drinking. Meal durations should be kept short to minimise the period that individuals are unmasked, and the meal should not be a main feature of the event.

Fundraising activities that are not standalone fundraising events but are incidentally conducted in the course of other activities should follow the guidelines and safe management measures set for the primary activity. For example, fundraising carried out by commercial participators in the course of their retail business should follow the prevailing guidelines in place for retail activities. Similarly, the collection of offerings or tithes during religious services should follow the prevailing guidelines for the conduct of religious services.

Yes, work-related events will be allowed to resume at third-party venues, subject to any additional premises owners’ safe management policies.

Those who are more vulnerable should be allowed to work from home where possible. As an employer, you should enable this by reviewing the work processes and providing the necessary IT equipment to your employees.

If the job roles of vulnerable employees cannot be done from home, employers should temporarily re-deploy these employees to another role within the company that is suitable for working from home.

If there is no possible redeployment for vulnerable employees’ work to be performed from home, your employees can still be deployed to work in the company premises. The company however, must ensure that Safe Management Measures such as ensuring clear physical spacing of at least 1 metre between persons at meeting rooms, work areas and work stations are implemented.

Employers must stagger start times such that employees do not arrive at the workplace at the same time, where possible.

Employers should stagger the start times for all employees such that at least half of all employees at the workplace start work in the workplace at or after 10am, as far as possible. This would enable more employees to avoid peak-hour travel, especially if employees require the use of public transport.

Timings of lunch and other breaks should also be staggered accordingly.

For employees who can work from home but who return to the workplace, employers should also allow for flexible workplace hours. This is not to shorten work hours, but to allow flexibility to reduce the duration spent in the workplace, while also working from home during the day.

For general office workplaces, employers must ensure that employees and visitors wear a mask at all times at the workplace, except during activities that require masks to be removed or when individuals are alone in their own office with the door closed. Supplementary personal protective equipment is encouraged, whenever relevant (more guidelines can be found in sector-specific guidelines). This is in addition to other Safe Management Measures (e.g. safe distancing) that must be in place at the workplace.

Some examples of activities where the requirement for masks to be worn can be waived include mealtimes, or where other equipment must be worn during the course of work (e.g. motorcycle helmets).

In addition, if an individual is alone in his or her own office with the door closed, and no other person enters the room, the individual may remove his or her mask in the room. If the room door is opened or if there is any contact with people, a mask must be used.

Where possible, employers should consider improving the working environment for employees to enable them to wear their masks.

A mask that closely and completely covers the nose and mouth (i.e. without leaving a gap between the mask and the face) must be worn at all times when persons go out of their homes, including while at the workplace.

The following specific groups of persons can use a face shield, in place of masks:

• Children 12 years and below, who may have difficulty wearing and keeping face masks on for a prolonged period of time.
• Persons who have health conditions that may result in breathing or other medical difficulties when a mask is worn for a prolonged period of time.
• Persons who are speaking to a group in a classroom or lecture-style setting, where they largely remain at the spot from which they are speaking, and are able to maintain a safe distance away from any other persons.

A face shield must be worn properly so that it covers the entire face, from the forehead to below the chin, wrapping around the sides of the face.

Plastic spit guards predominantly cover the mouth and are not considered as masks. Face coverings such as neck gaiters, bandannas, scarves or handkerchiefs are not considered as masks.

If the risk of encountering an infectious person is high (e.g. personnel has sustained contact with many other individuals throughout the course of their work), then surgical masks and other relevant PPEs should be used instead.

Recreational facilities at workplaces will be able to reopen in permitted enterprises, subject to the required Safe Management Measures (e.g. maintaining a distance of at least 2–3 metres from each other when engaging in any sporting activity or physical exercise).

When visiting such facilities, employees will still have to comply with the relevant Safe Management Measures put in place for that setting.

Access to standalone recreational facilities which are located away from employees’ workplaces will depend on the re-opening plans for relevant permitted enterprises.

These facilities will also be subject to stricter Safe Management Measures (e.g. maintaining a distance of at least 2–3 metres from each other when engaging in any sporting activity or physical exercise).

When visiting such facilities, employees will still have to comply with the relevant Safe Management Measures put in place for that setting.

You can socialise with colleagues in the same shift, team or worksite, in groups within and outside of the workplace, subject to prevailing community social gathering rules and group size limits.

Safe distancing of at least 1 metre should be maintained between groups at all times.

Yes, these can be conducted up to 30 participants at a time, or a lower number subject to the size of the premise and the need to maintain safe distance.

The prevailing Safe Management Measures requirements must be adhered to, including:

• The ceremony, including religious prayers, should be kept to as short a duration as possible. Participants present should leave the ceremony immediately after it ends.
• All individuals present must wear a face masks at all times.
• Individuals must observe 1 metre safe distance between themselves and others.
• No reception or on-site meals are allowed before, during or after the ceremony.
• Singing and other live performances are not permitted during the ceremony.
• Premises where the ceremony is held should be well-ventilated. Premises that have reduced air circulation (e.g. air-conditioned prayer hall) should, where possible, open doors and windows to naturally ventilate the space after use.

Authorised visitors are those who visit the workplace for official reasons, including:

• Suppliers or contractors who need to be physically onsite to deliver their goods and services.
• Buyers who are onsite to collect their goods and services.
• Visitors who need to attend a physical meeting within the workplace premises.

This excludes visitors who visit the workplace for leisure purposes.

From 12 May onwards, businesses are required to use SafeEntry to collect entry information of employees and visitors on their premises.

Businesses that need to retain the use of their current system for the collection of data that are not required in the SafeEntry system (e.g. purpose of visit, employee’s ID number) are required to implement SafeEntry on top of their existing system.

The use of SafeEntry is mandatory because a common system used by all establishments would allow data to be made available to MOH quickly, so as to facilitate contact tracing. SafeEntry allows the data of visitors and employee data to be sent the authorities in an automated manner. Contact data collected by SafeEntry is only used by authorised personnel for contact tracing purposes, and stringent measures are in place to safeguard the data in accordance with the Government’s data security standards.

To cater to visitors who are not able to scan QR codes or do not have their identification cards with them, businesses are advised to also assist individuals to check in through the manual entry function in SafeEntry using their NRIC, or the webform in SafeEntry with the QR code using any available device.

As part of safe workplace measures, all venues and facilities listed at https://www.safeentry.gov.sg/deployment have to implement SafeEntry for employees and visitors.

This includes office tenants / workplaces where there is a SafeEntry checkpoint at the main building entrance.

Read the FAQs on SafeEntry for more details.

Businesses whose operations fall under the list of places must ensure the use of SafeEntry for all employees and visitors entering premises.

You can visit the SafeEntry website for more information on the implementation and usage of SafeEntry.

Employers must ensure clear physical spacing of at least 1 metre between persons at all times and demarcate safe physical distances (at least 1 metre apart) with visual indicators or physical means such as barriers between work stations.

If leaving an empty desk and demarcating clearly with visual indicators allows for at least 1 metre distancing between employees, such an approach can be considered. For barriers between workstations, while there are no specific height guidelines, the barriers should also facilitate the required safe physical distance of 1m apart.

As the recommended frequency and intensity may differ by sector, businesses should refer to the sanitation and hygiene advisories disseminated by NEA.

Employees who are offsite (e.g. working from home) do not need to submit their temperatures or declarations.

However, they should continue to monitor their health conditions and see a doctor if needed.

Health declarations should be done daily prior to entry into workplace premises. This must be done regardless of whether the employee is working at the employer’s premises, or at a client’s worksite.

Temperature screening and respiratory checks should be conducted twice daily for employees.

Yes, declarations by individuals via SafeEntry can be used to fulfil the requirements for temperature screening, respiratory checks and relevant declarations. Employers are reminded that temperature and respiratory symptom checks for employees have to be conducted twice daily at minimum, and for visitors prior to entry.

Employers are not required to keep declaration records for inspection purposes but must be able to demonstrate that regular checks for temperature and respiratory symptoms are in place during inspections. This could include facilities set up to screen temperature or records of temperature checks.

You can do your part to guard against outbreaks starting at your workplace through:

• Adherence to Safe Management Measures at the workplace.
• Ensuring employees at the workplace who have visited a clinic submit to you records of their Medical Certificates (MCs) and diagnoses provided (only for COVID-19-related symptoms, including acute respiratory infections), and if they were tested for COVID-19 and the results of their tests.
• Advising employees who are unwell to stay home and consult a doctor rather than going to the workplace.
• Requiring employees on MCs to closely monitor their health before returning to the workplace.
• Requiring close contacts of employees on MCs to monitor their health more regularly.

The evacuation plan should include the appointment of the emergency response team, established procedures for activation of response team, evacuation routes, identification of designated clinic and transport arrangements, etc.

The follow up plan should include follow up actions to contain the spread of the virus such as cordoning off and disinfecting of affected area, managing of employees that are in close contact with the confirmed case, etc.

The monitoring plan should at minimum, include details on the steps taken to ensure the requirements are communicated and adhered to, and how any anomalies or non-compliance will be identified. The plan should also highlight risk mitigation strategies and proposed steps to remedy and document any non-compliance found.

You can refer to Annex B – Checklist of Safe Management Measures at the workplace for resumption of business activities for guidance on what should be included in the monitoring plan.

Companies should appoint someone capable of carrying out the duties stated in MOM’s requirements for workplace Safe Management Measures within the organisation as the designated Safe Management Officers (SMOs). For unionised companies, union leaders or Workplace Safety and Health officers could be appointed as SMOs.

Companies should ensure that SMOs are provided with sufficient resources and guidance to carry out their duties effectively.

SMOs can be part-time appointments.

Employers are responsible for ensuring that Safe Management Measures are in place, communicated and explained to employees prior to resuming work. Signs should also be put up to remind employers and visitors to observe all measures in place.