EntrePass - After you apply
Collection of Pass
Before the collection of the EntrePass, the company representative will need to submit a request to issue the pass for the foreigner through EP Online.
The foreigner must be in Singapore at the time this request is made.
Issue of Pass through EP Online
The EP Online is an online portal for selected work pass transactions.
Download the 
Step-by-Step Guide to Issue Pass via EP Online for more information.
Who can request for the issue of Pass?
- EntrePass applicants (Login as a public individual to submit the issue request using their SingPass ID.)
- An authorised company representative
- An authorised third party acting on behalf of a company (e.g. an Employment Agency).
Payment of fees
The following fees must be paid to complete the issuance request. You can do so using GIRO (for existing GIRO user), eNETS Credit or Debit.
The notification letter
After successful payment of the fees, please proceed to print the notification letter online. This notification letter will:
- State whether the foreigner is required to proceed to the Employment Pass Services Centre for registration of his/her fingerprint and photo-image.
- Serve as an evidence that the foreigner can continue to stay in Singapore during the validity period of the notification letter for employment/training with the employer stated on the same letter (if any) pending card collection.
- Be retained and produced by the foreigner, together with his/her travel document, at the immigration checkpoint if he/she needs to leave and enter Singapore subsequently before the card is collected.
Registration at Employment Pass Services Centre
After printing the notification letter, please make an e-appointment for the foreigner’s registration of his/her fingerprint and photo-image at Employment Pass Services Centre. The foreigner must bring along the notification letter and the documents stated in the letter when reporting to Employment Pass Services Centre for documents verification.
Collection of EntrePass card at the Employment Pass Services Centre
The EntrePass card can be collected directly at the card collection lobby at Employment Pass Services Centre four working days after the foreigner has registered for his/her fingerprint and photo-image. There is no need to make an e-appointment for card collection.
Exceptions: For renewal cases whereby the foreigner is not required to register his/her fingerprint and photo-image, an e- appointment must be made before visiting Employment Pass Services Centre for document verification and card collection.
If a representative is coming on the foreigner’s behalf, a letter of authorisation, indicating both the foreigner and the representative particulars and signed off by the employer is required. Alternatively, please download the Authorisation Form for card collection.
The representative must also bring along an official identification document that shows his/her name, NRIC/travel document no. and photo-image for verification at the e-appointment for card collection.
Alternative Pass Issue Channel
Issue of Pass at MOM counters at Employment Pass Services Centre
You are strongly encouraged to use the EP Online for the issue of the pass. Employers who do not have an EP Online account can make an e-appointment for the issuance of the EntrePass to be done over at MOM counters at the Employment Pass Services Centre.
See Step by Step Guide for Appointment for Services at EPSC.
Documents required for card issuance
These documents are required for issue of the EntrePass:
- In-Principle Approval Letter (IPA)
- Foreigner's travel document/passport
- Immigration White Card (IMM27)
(For applicants who are not existing Work Pass or Immigration Pass holders only.)
- Disembarkation/Embarkation Card (Green Card) or Long Term Pass Card
(For existing Work Pass or Immigration Pass holders.)
- A passport-size photograph of the applicant (if applicable)
Photograph specifications
- Any other documents as required in the In-Principle Approval Letter.
The foreigner can also register for his/her fingerprint, photo-image and make payment of the fees using NETS, cash or Visa/MasterCard.
Address and operating hours of Employment Pass Services Centre
The Employment Pass Services Centre
The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416
| Service Type |
Appointment Type |
Monday to Friday |
Saturday |
- Fingerprinting and registration
- Document verification and card collection (Fingerprinting not required)
|
Single |
8am to 5.15pm |
8am to 12.45pm |
| Group |
8am to 5pm |
8am to 12.30pm |
- Issue/renewal of pass at MOM counters
|
Single |
8am to 5.15pm |
Closed |
| Group |
8am to 5pm |
Closed |
The foreigner or company representative is advised to arrive at Employment Pass Services Centre promptly at the arranged time slot. If they are late for their appointment, they may have to wait longer as those who are on time for their appointments would be served first.
Note: Services rendered at the Employment Pass Services Centre are strictly by appointment only.
Feature of EntrePass Card
Foreigner issued with valid EntrePass card carrying his/her fingerprints and facial biometrics and International Civil Aviation Organisation (ICAO) compliant passport can now use the
Enhanced Immigration Automated Clearance System (eIACS) at the Singapore immigration checkpoints to facilitate travelling in and out of Singapore.
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