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Cancel an EntrePass

You need to cancel your EntrePass when you close the business. 

At a glance

When to cancel the pass

Within 1 week from the date you close your business. For example, if you close your business on 3 February, you need to cancel the pass by 10 February. 

You do not need to cancel the pass if:

  • You become a Singapore permanent resident
  • Your pass has expired. As long as you are still in Singapore, you need to request for a Short-Term Visit Pass (STVP) to give yourself a valid stay in the meantime. Otherwise, an overstaying fine will be imposed.
Who can cancel You, your company representative or employment agent 
How long it takes About 2 weeks

Once the pass is cancelled, all related passes issued to family members will also be cancelled. You will not be able to reinstate them.

Before cancelling

You need to fulfil your tax obligations and seek tax clearance from the Inland Revenue Authority of Singapore (IRAS) at least 1 month before you close your business.

How to cancel

Party submitting the request Please use
You

Our online form

Processing time: about 2 weeks
Company representative or employment agent

EP eService

Processing time: immediate

Tip: The cancellation request can be submitted up to 14 days in advance using EP eService. (E.g. If you want the pass to be cancelled on 15 February, you can submit the request from 1 February.)

Online form

  1. Submit your cancellation request online.
    Processing time: about 2 weeks
  2. Once the pass is cancelled, you will receive a Short-Term Visit Pass (STVP) by email. The STVP grants a valid stay for up to 90 days from the date of application.
  3. Please print out your STVP and show it to the immigration officer, together with a valid passport, when leaving Singapore. You should make arrangements to leave Singapore before the STVP expires.

EP eService 

  1. Log in to EP eService to cancel the pass on behalf of the pass holder.
  2. If the pass holder is still in Singapore, you can request for an STVP to grant them a valid stay for up to 90 days from the date of application.
  3. We will send the STVP to the cancellation requestor by email. The pass holder and you will both receive the STVP by email. The pass holder needs to show the STVP and a valid passport to the immigration officer when leaving Singapore. 

Once the pass is cancelled, please cut the pass card in half and discard it to prevent misuse.