Skip to main content

Cancel an EntrePass

You need to cancel your EntrePass when you close your business. You also need to return the cancelled pass card.

At a glance

When to cancel

Within 1 week after you close your business.

Note: You don’t need to cancel the pass if you become a Singapore permanent resident. We will cancel it automatically.

Who can cancel Pass holder, company representative or appointed employment agent (EA).
How long it takes Cancellation is immediate.

Note:

  • You will need to pay your outstanding income tax and seek tax clearance from the Inland Revenue Authority of Singapore (IRAS) at least one month before your pass holder leaves the job.
  • All related Dependant’s Passes, Long Term Visit Passes and their Letter of Consent and Work Permit will also be cancelled.

How to cancel

To cancel a pass:

  1. Log in to EP Online and cancel the pass. Cancellation is immediate and a Short Term Visit Pass will be generated for yourself if you are still in Singapore.
  2. Print the cancellation acknowledgement letter and Short Term Visit Pass. You must give the STVP to the immigration officer when leaving Singapore.

Return the card

You must return the original pass card within 1 week of cancellation by posting it to Work Pass Division, Ministry of Manpower, 18 Havelock Road, Singapore 059764. You can use EP Online’s "card return" function to:

  • Check if we have received the card.
  • Tell us why you are unable to return the card.