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Not available due to maintenance Every Wednesday, 7pm to 10pm

Sign up - for business employersShow

If you are registered to use WP Online or EP eService, you are also automatically registered to use "Check and pay levy".

If you were previously an iFWLB user, you are also automatically given access to the eService.

Sign up - for employers of MDWsShow

You don’t need to apply for an account. You can log in using your Singpass.

Sign up - for family members to act on behalf of MDW's employerShow

Existing sponsors and authorised family members can help the employer of migrant domestic worker to pay levy on their behalf using PayNow QR in this eService.

To access "Check and pay levy", family members will need to apply to act on their behalf.

Allow business users to login with SingpassShow

Before proceeding, the users must be appointed as an administrator or user of the company’s WP Online or EP eService account.

Your Corppass admin user or sub-admin user must:

  1. Visit the Corppass portal and click the "Login with Singpass" button.
  2. Go to the e-Service Access tab.
  3. Choose Check and pay levy, and Work Permit transactions for domestic helpers and confinement nannies as your company’s eServices.
  4. Assign Check and pay levy, and Work Permit transactions for domestic helpers and confinement nannies eServices to the WP Online or EP eService administrators and users.

If you have any queries on Corppass, visit the Corppass portal or check with your Corppass admin.

I have a Singpass account, and have been authorised by my company's Corppass admin. Why can't I log in to the eService?Show

It is likely that you are not an existing WP Online or EP eService administrator or user. You need to sign up for a WP Online or EP eService account.

Not all Corppass users are granted access to this eService. We perform additional checks on the administrators and users to ensure that only eligible persons can perform work pass transactions.

Check if you can access this eServiceShow

Before checking, you must ensure that:

  • You are an active Corppass admin or user.
  • You’ve been authorised in Corppass to access WP Online.

To check:

  1. Log in to your Corppass account.
  2. Go to assigned eServices tab. You should see Check and pay levy, and Work Permit transactions for domestic helpers and confinement nannies listed as your assigned eServices.

If Check and pay levy, and Work Permit transactions for domestic helpers and confinement nannies are not listed as your assigned eServices, please ask your Corppass admin user or sub-admin user to assign the eService to you.

What web browsers can I use?Show

You can use the following web browsers:

  • Chrome version 34 or higher
  • Firefox version 31 or higher
  • Safari version 7.1 or higher

You must have Javascript enabled in your browser.

What transactions can I do?Show

You can It will take about
Download your current and past levy bills. 1 minute
See the levy breakdown for your foreign workers. 1 minute
See adjustment and payment details for levy. 1 minute
Pay levy using Internet banking. 1 minute

What payment methods can I use?Show

You can pay using PayNow QR.

Refer to the following banks on how to use PayNow:

I am not sure if my payment was successful. What should I do?Show

It may take some time to process your payment.

If you did not receive a confirmation of your transaction within 30 minutes, please perform the transaction again.

MOM will only consider providing a refund if there was a payment error caused by us.

If you have any other queries on payment errors, please call us at 6438 5122.

How do I add or remove users for this service?Show

Only the administrator of WP Online or EP eService can add or remove users.

If the user was given access because he or she was previously an iFWLB user, then the administrator can remove this user by using the user management function.

For all other users, the administrator can use WP Online or EP eService to add or remove them as WP Online, EP eService or “Check and pay levy” users.