Processing time: Around 3 weeks
To submit an application for a Work Holiday Pass under the Work Holiday Programme:
- Prepare the following required documents:
| If you are |
You need |
| Graduate |
- A copy of the personal particulars page of your passport.
- A copy of the degree certificate or transcripts.
|
| Undergraduate |
- A copy of the personal particulars page of your passport.
- A letter from the university stating your matriculation, name, nationality/citizenship and date of birth. The letter must not be dated more than 3 months before the date of application.
- A copy of your university student card.
- (For international students at the university) A copy of your student visa.
|
- Submit the application with the required documents.
We may ask for other documents when we review your application.
- If the documents from your university are not in English, submit a copy of the original document and an official English translation certified by the university.
- Documents must be in PDF or JPEG format.
- Each document’s file size should not be more than 2MB.
It takes around 3 weeks to process the application.
If your application is approved, you will get an in-principle approval (IPA) letter by email.
The Work Holiday Pass is valid for 6 months. You must get the pass issued within 3 months of the date of the IPA letter.
If you are unable to issue your Work Holiday Pass before your IPA expires, you may
submit a request for an extension. The request should be made at least two weeks before the expiry of the IPA.
Before the candidate arrives, ensure that they comply with the latest travel requirements.
When: Within 3 months of in-principle approval
Processing time: Immediate
You must be in Singapore to get your pass issued.
| Party submitting the request |
Please do so |
| You |
- [If you have a Singpass account] In EP eService
- [If you do not have a Singpass account] At Employment Pass Services Centre (EPSC)
|
Employment agent
|
In EP eService
|
EP eService
EP eService
For candidates with Singpass accounts or employment agents to get the pass issued:
- Log in to our eService and provide the required information and documents.
- Pay the fees using GIRO, Visa, Mastercard or Amex:
- Once the pass is issued, the candidate and the employment agent will receive a notification letter by email.
EPSC
EPSC
For candidates without Singpass accounts, you can get your pass issued over the counter at our EPSC. Please refer to the following steps:
- Make an appointment to have your pass issued at our Employment Pass Services Centre.
- Bring the supporting documents for your appointment.
- Pay the fees using Visa, Mastercard, Amex, NETS or CashCard:
- You will be issued a notification letter.
If your credit or debit card was not issued in Singapore, please ensure it has been activated for overseas use.
The notification letter:
- Allows the candidate to start work and travel in and out of Singapore while waiting for the pass card.
- States if the candidate needs to have their fingerprints and photo taken for the card registration.
- Is valid for 1 month from the date of issue. If the candidate needs more time to complete the card registration procedures, you can request to extend the validity of the notification letter.
What you'll need
You will need the following information to get the pass issued
- Candidate’s passport details
- Candidate’s Singapore contact details
- Candidate’s current Short-Term Visit Pass or immigration pass details
- Candidate’s Singapore residential address, which must meet the housing requirements for you to get the pass issued.
- Singapore residential or office address to receive the candidate’s card
- Details of up to 3 authorised recipients to receive the card (their mobile number and NRIC number / FIN / passport number)
- Candidate’s passport page showing the date of arrival in Singapore
- Completed declaration form (attached to the candidate's in-principle approval letter)
- Return travel ticket confirming that the candidate will leave Singapore by the end of the 6-month pass validity
When: Within 2 weeks after pass is issued (if required)
Check the notification letter for whether you need to register your fingerprints and photo.
For registration, you or your employment agent must make an appointment for you to visit EPSC. You need to register within 2 weeks after the pass is issued.
Bring along these documents for the appointment:
- Original passport
- Appointment letter
- Notification letter
When: Within 5 working days after registration or document verification
We will deliver the card to the given address within 5 working days after you register and get your documents verified at EPSC. If you do not need to register, we will deliver the card within 5 working days after checking your documents.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before the delivery.
When collecting the card, you will need to show these documents for identification:
| Person receiving the card |
Required documents |
| Candidate |
Passport or digital work pass |
| Authorised person |
NRIC, FIN or passport |
If you do not receive the card within 5 working days, check if you have uploaded the correct documents.
You can also get your employment agent to check the card delivery details in EP eService.
If card delivery fails
After two unsuccessful deliveries, you’ll have to collect the card at EPSC.
You or an authorised person can collect it 3 working days after the second attempted delivery. You don’t need an appointment.
Bring along these documents for card collection:
- Candidate's original passport or digital work pass
- Notification letter
If you authorise someone to collect it on your behalf, make sure they bring these along:
- An authorisation letter from the pass holder
- NRIC or passport for verification
- Candidate’s original passport
- Notification letter