You can cancel a Letter of Consent (LOC) or renew it before it expires. You can also replace it if you have lost your LOC.
Renew an LOC
| How much it costs |
Free |
| How long it takes |
Within 3 weeks for most cases. |
| What is required |
Before applying, check that your Dependant’s Pass is valid for at least 3 months.
If it is not, you need to renew your Dependant’s Pass.
|
| When to renew |
You can renew your LOC when you renew your Dependant’s Pass. You can renew up to 6 months before your LOC expires. |
| How to renew |
Log in to EP eService to renew.
|
Replace an LOC
If you have lost the LOC, you need toreport the loss and request for a replacement.
Cancel an LOC
| When to cancel |
Within 1 week after the business is no longer active.
You can submit a cancellation request up to 14 days in advance.
If you want the pass to be cancelled on 15 February, you can submit the advance cancellation request from 1 February. |
| How long it takes |
Immediate, unless you are making an advance request. |
| How to cancel |
Log in to EP eService to cancel your LOC. |