MOM officers will never ask you to transfer money or disclose bank log-in details over a phone call or email. Find out more on how to transact safely and securely. Call the 24/7 ScamShield Helpline on 1799 if you are unsure if something is a scam.
This eService replaces the enquiry functions on:
- Work Permit Online (WPOL)
- Check Work Pass Status eService
You may check the status of your work pass application by following the steps below: You can do either of the following: Yes, you can use the portal to enquire about the status of both your current work pass as well as the new work pass application. You can do so by carrying out the following steps: Yes, you will be able to check the application status and pass validity for all work passes and long-term passes issued by MOM. It means that the passport number you have provided is linked to more than 1 FIN. You need to provide a unique FIN to retrieve the correct record. Ask your employer or employment agent for your FIN, which can be found on your IPA letter. The portal will not show the status of an application or a work pass that was cancelled or expired more than 6 months ago. This information is only available to Work Permit holders. You can contact your employer or employment agent before coming to Singapore if the employment details (i.e. salary details and occupation) are different from what you were offered. You may reject the employment offer if you do not agree with the information found on the portal. How do I check the status of my work pass application? Show
How do I check if my work pass is still valid?Show
I am currently holding a work pass and have applied for employment with another employer. Can I use the portal to enquire about the status of both my current work pass and the new work pass application?Show
I am a new work pass applicant and do not have an in-principle approval (IPA) or FIN. How do I check the status of my application?Show
Alternatively, you can ask your employer or employment agent for your IPA Letter that will contain your FIN.
Can I view the application status or pass validity for a Dependant’s Pass / Long-Term Visit Pass / Training Employment Pass / Letter of Consent / EntrePass / Work Permit?Show
When I try to retrieve information using my passport number, I received an error “Multiple results are found. Use FIN instead. If you do not have a FIN, find out from your employer or agent.” What does it mean?Show
Why am I unable to view some of my previous applications or work passes?Show
How can I check my salary information?Show
To see your salary information, enter the Date of Application (DOA) which can be found on your IPA.
If you are an existing Work Permit holder, check your current salary using the SGWorkPass App.What should I do if the information on the portal and IPA is different?Show
What if there is an error in the employment details (e.g. occupation, salary, name of employer)? Show
If you are a new applicant, please make sure the information is correct before leaving your home country/region.
Is the enquiry portal available in other languages?Show
I am a landlord, property agent representing the landlord or a commercial service provider servicing work pass holders. Can I use the enquiry portal to check the status of their work passes?Show
If you need more employment information, you can also scan the digital QR code on the pass holder’s digital work pass or QR code on the pass holder’s card using the SGWorkPass App.
Can I save and print the results obtained from the enquiry portal?Show
What is the purpose of the CAPTCHA check box?Show
Why am I asked to give feedback at various points when using the enquiry portal?Show