Feedback and enquiries

Work passes

Employment practices

Workplace safety and health

Employment agencies

Foreign workforce management

General feedback

• About Employment Pass, S Pass & other passes

• About Work Permit

• To waive the requirement to attend Employers' Orientation Programme (EOP)

• About issues arising from disputes involving Employment Act provisions or other employment terms and conditions

• About Factory Notification and Registration

• About incident reporting

• About my WSH licences

• About safety and health matters

• About Work Injury Compensation (WIC) matters

• About WSH demerit points, fines and compositions

• About WSH eServices

• About WSH legislations

• About employment agency matters

• Request for an update on the status of EA licence application, renewal or personnel registration

• About dormitory applications, renewals and cessations

• About FWMOMCare App

• About housing issues for migrant workers

• Address registration for Work Pass Holder – Unblock address

  
  

  This form is for:

  • OFWAS/EP eService users who encounter an error message as the address is blocked or cannot be used to house foreign employees.
  • Homeowners who are unable to login to Foreign Worker Tenant Enquiry Service (FWTES) to provide their consent to allow pass holder declarations at this address.

• Address registration for Work Pass Holder – HDB occupier

  
  

  This form is for employers whose workers are occupiers at HDB addresses and are unable to register the workers after:

  • Property owner has registered the workers as occupiers with HDB
  • The workers’ FIN number has been updated with HDB

• Address registration for Work Pass Holder – Update address type for residential use

  
  

  This form is for OFWAS/EP eService users who encounter an error message that the address is not approved for residential use, and the employer has relevant documents to show that the premise is approved for residential use by the respective agencies.

• Address registration for Work Pass Holder – Maximum occupancy load reached

  
  

  This form is for property owners / employers / agents acting on behalf of property owners to request:

  • Update of the correct occupancy load of the premise
  • Removal of pass holders no longer staying at the address

• Address registration for Work Pass Holder – Address not found

  
  

  This form is for OFWAS/EP eService users who encounter an error message that the postal code, floor or unit number is invalid although it is a valid address.

• Removal of existing tenants

  
  

  This form is for property owners who require assistance to remove ex-tenants from their address as they are unable to access MOM’s Foreign Worker Tenant Enquiry Service (FWTES) to remove their ex-tenants/check on the tenants registered at their property. (Property agents may also submit on their behalf.)

• About Onboard centre

• About Onboard fees and payment

• About Primary Care Plan

• About service quality

• Other matters

• Settling-in Programme for Work Permit holders

  Register and send your non-Malaysian migrant worker for the SIP.