MOM phone numbers

Find out how to contact MOM for reporting infringements, enquiries or feedback on service quality.

For greater convenience, search the website for answers or use our online services:

To check the status of a work pass application, go to WP Online or EP eService.
To make an enquiry, report an infringement or give feedback, use the online feedback form.

Topic	Phone number
Enquiries Enquire about information not found on the website. Report on work pass infringements e.g. salary, housing, illegal deployment. Report Employment Act or CPF Act violations. Enquire about Workright.	6438 5122 Monday to Friday, 8.30am to 5.30pm Saturday, 8.30am to 1pm Closed on Sunday and public holidays On Saturdays, we will only assist with urgent issues: Affecting the immediate well-being of workers such as workers being evicted from their place of residence Scam related reporting such as victims of scams by a caller impersonating an MOM officer System outages such as being unable to access our eServices For life threatening issues, please contact the Police. Otherwise, please submit your query online. From 24 August 2026, we will no longer operate on Saturdays. Our operating hours for Monday to Friday remain unchanged.
Feedback on service quality Tell us what you like or share an idea for improvement.	1800 538 6930 Airtime charges apply for mobile calls to 1800 service lines. Monday to Friday, 8.30am to 5.30pm Closed on Saturday, Sunday and public holidays

Topic

Phone number

Enquiries

On Saturdays, we will only assist with urgent issues:

Affecting the immediate well-being of workers such as workers being evicted from their place of residence
Scam related reporting such as victims of scams by a caller impersonating an MOM officer
System outages such as being unable to access our eServices

For life threatening issues, please contact the Police. Otherwise, please submit your query online.

From 24 August 2026, we will no longer operate on Saturdays. Our operating hours for Monday to Friday remain unchanged.

Feedback on service quality
Tell us what you like or share an idea for improvement.

1800 538 6930
Airtime charges apply for mobile calls to 1800 service lines.

Information and Services