You have 3 months to appeal an unsuccessful Dependant’s Pass application. You should appeal only if you can address the reasons for rejection.
At a glance
| When to appeal |
Within 3 months from rejection |
| How long it takes |
At least 3 weeks, sometimes longer. |
| Related eService |
EP eService |
You can check the rejection advisory in EP eService to:
- View the reasons for rejection.
- View advice on what to do next.
If you applied manually, check the rejection letter.
When to appeal
You should only appeal if you can address the issues in your rejection advisory.
There will be no change in the outcome unless there is new information in the appeal.
You need to submit your appeal within 3 months of getting the rejection. If you miss this time period, you will have to submit a new application.
Who can appeal
Only the employer of the main-pass holder or authorised third party who submitted the application can make enquiries or appeals. We will not entertain enquiries or appeals from the applicant or anyone else.
How to appeal
When: Within 3 months of rejection
Processing time: At least 3 weeks, sometimes longer.
You can make an appeal through EP eService.
After making your appeal, you can log in to EP eService to:
- Check the status of your appeal.
- Print the outcome letter.
We will not be able to discuss appeal matters in person due to the high volume of appeals. If you receive an email from MOM requesting for more documents, you can submit them using this online form.
How long it takes
Appeals take at least 3 weeks, sometimes a little longer. You can always log in to EP eService to check your appeal status.