Personalised Employment Pass - After you apply

Collection of Pass

Before the collection of the Personalised Employment Pass, the foreigner will need to submit a request to issue the pass via EP Online.

The foreigner must be in Singapore at the time this request is made.

Issue of Pass through EP Online

The EP Online is an online portal for selected work pass transactions.

Download the Step-by-Step Guide to Issue Pass via EP Online for more information.

Who can request for the issue of Pass?

• An authorised company representative
• An authorised third party acting on behalf of the PEP applicant
• A PEP applicant who process a SingPass ID

Payment of fees

The following fees must be paid to complete the issuance request. You can do so using GIRO (for existing GIRO user), eNETS Credit or Debit.

Fees	Personalised Employment Pass – $150 per issue Multiple Journey Visa (if applicable) – $30 per issue

The notification letter

After payment of the fees, please proceed to print the online notification letter. This notification letter will:

• State whether the foreigner is required to proceed to the Employment Pass Services Centre for registration of his/her fingerprint and photo-image.
• Serve as an evidence that the foreigner can continue to stay in Singapore during the validity period of the notification letter for employment/training with the employer stated on the same letter (if any) pending card collection.
• Be retained and produced by the foreigner, together with his/her travel document, at the immigration checkpoint if he/she needs to leave and enter Singapore subsequently before the card is collected.

Registration at Employment Pass Services Centre

After printing the notification letter, please make an e-appointment for the foreigner’s registration of his/her fingerprint and photo-image at Employment Pass Services Centre. The foreigner must bring along the notification letter and the documents stated in the letter when reporting to Employment Pass Services Centre for documents verification.

Collection of Personalised Employment Pass card at the Employment Pass Services Centre

The Personalised Employment Pass card can be collected directly at the card collection lobby at Employment Pass Services Centre four working days after the foreigner has registered for his/her fingerprint and photo-image. There is no need to make an e-appointment for card collection.

Exceptions: For cases whereby the foreigner is not required to register his/her fingerprint and photo image, an e-appointment must be made before visiting Employment Pass Services Centre for document verification and card collection.

If a representative is coming on the foreigner’s behalf, a letter of authorization, signed off by the Personalised Employment Pass applicant and bearing the foreigner’s and the representative’s particulars are required. Alternatively, please download the Authorisation Form for Card Collection.

The representative must also bring along an official identification document that shows his/her name, NRIC/travel document no. and photo-image for verification at the e-appointment for card collection.

Alternative Pass Issue Channel

Issue of Pass at MOM counters at Employment Pass Services Centre

You are strongly encouraged to use the EP Online for the issue of the pass. Employers who do not have an EP Online account or PEP applicants who do not have a SingPass ID can make an e-appointment for the issuance of the Personalised Employment Pass to be done over at MOM counters at the Employment Pass Services Centre.

See Step by Step Guide for Appointment for Services at EPSC.

Documents required for card issuance

These documents are required for issue of the Personalised Employment Pass:

• Cancellation letter from current employer, if applicable
• Completed Declaration form (Please note that the In-Principle Approval letter and the declaration form will be sent together to your residential address. Your employer (if any) will received a copy of the In-Principle Approval letter, without the declaration form for reference)
• In-Principle Approval Letter
• Foreigner's travel document/passport
• Immigration White Card (IMM27)
  (For foreigner who are not existing Work Pass or Immigration Pass holders only.)
• Disembarkation/Embarkation Card (Green Card) or Long Term Pass Card
  (For existing Work Pass or Immigration Pass holders.)
• A passport-size photograph of the applicant (if applicable)
  Photograph specifications

The foreigner can also register for his/her fingerprint, photo-image and make payment of the fees using NETS, cash or Visa/MasterCard.

Fees	Personalised Employment Pass – $150 per issue Multiple Journey Visa (if applicable) – $30 per issue

Address and operating hours of Employment Pass Services Centre

The Employment Pass Services Centre
The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416

Service Type	Appointment Type	Monday to Friday	Saturday
Fingerprinting and registration Document verification and card collection (Fingerprinting not required)	Single	8am to 5.15pm	8am to 12.45pm
	Group	8am to 5pm	8am to 12.30pm
Issue/renewal of pass at MOM counters	Single	8am to 5.15pm	Closed
	Group	8am to 5pm	Closed

The foreigner or company representative is advised to arrive at Employment Pass Services Centre promptly at the arranged time slot. If they are late for their appointment, they may have to wait longer as those who are on time for their appointments would be served first.

Note: Services rendered at the Employment Pass Services Centre are strictly by appointment only.

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Feature of Personalised Employment Pass Card

Foreigner issued with valid Personalised Employment Pass card carrying his/her fingerprints and facial biometrics and International Civil Aviation Organisation (ICAO) compliant passport can now use the Enhanced Immigration Automated Clearance System (eIACS) at the Singapore immigration checkpoints to facilitate travelling in and out of Singapore.