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Replace a Personalised Employment Pass card

You need to apply for a new Personalised Employment Pass card within 1 week after it is lost, damaged or stolen.

At a glance

When to replace

If your pass card is lost, stolen or damaged, you must apply for a replacement within 1 week.

Note:

  • For a stolen card, you must also file a police report.
  • If you lost the card while overseas, you must inform us immediately. We will issue a letter for you to use when entering Singapore.
Who can apply PEP holder or appointed employment agent.
How much it costs

For a damaged card, the fee is $60.

For a lost card, the fee is:

  • $100 for the first loss.
  • $300 for a subsequent losses.

Fees are non-refundable.

Note:

  • We may call you for an interview before we issue a new card or if you lose your card repeatedly.
  • If you find your lost card subsequently, you must return the lost card to us. Post it to Ministry of Manpower, 18 Havelock Road, Singapore 059764.

Apply for a replacement card

When: Within 1 week after losing or damaging the card

To submit an application:

  1. Log in to EP Online and apply for a replacement.
  2. Pay the replacement fees. You can pay using GIRO, or eNETS credit or debit.
  3. If the request is approved, print the card replacement letter. It will have instructions on collecting the replacement card.

Collect the replacement card

When: 4 working days after approval

You can collect the card at the Employment Pass Services Centre 4 working days after your replacement card request is approved. You don’t need an appointment.

Bring along these documents when you visit:

  • Your original passport.
  • Card replacement letter.
  • The damaged card (if applicable).
  • Completed declaration form (for lost or stolen cards).
  • Police report (for stolen cards).
    Note: Overseas police reports should be translated to English.

If your card was lost or stolen, you must collect it in person.

If you are replacing a damaged card, you can authorise someone to collect it on your behalf by completing the Authorisation Form for Card Collection at EPSC.