Dependant's Pass - Inform MOM

Loss of Pass

A Dependant’s Pass holder should apply for a replacement card at the Employment Pass Services Centre (EPSC) if the Long Term Pass (LTP) card or the laminated Embarkation/Disembarkation card (Green Card) is lost.

A replacement fee of $60 (payable in cash, NETS or Visa/Mastercard) will be charged for the new Dependant's Pass card. An e-appointment must be made before visiting EPSC.

Step-by Step Guide for Appointment for Services at EPSC

The Employment Pass Services Centre
The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416

The following documents are required:

• Pass holder's original travel document/passport;
• A completed Application Form for Replacement of LTP or Green Card;
• For Dependant Pass Holders replacing their Green Cards, a passport-size photograph of the pass holder with these photograph specifications.
   
  

  (Note: You are advised to view the photo specifications to ensure smooth processing of your card replacement request at the EPSC.)

• An authorisation letter if a third party is submitting the application and collecting the replacement card on the Dependant’s Pass holder's behalf; and
• The e-appointment confirmation slip.

Note: For loss of existing Green Card, the pass holder has to be present at EPSC for registration of the fingerprint and photo-image. (The new secure LTP Card will be issued as a replacement for lost Green Card requests.)

The pass holder is reminded to handle his/her Long Term Pass card or Disembarkation/ Embarkation card with care at all times. Please note that strict action will be taken against the employer and/or pass holder who are found making false declarations on the loss of the card.