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Dependant's Pass - After you apply

Collection of Pass

For approved Dependant's Pass applications, an In-Principle Approval letter will be sent to the sponsoring company. Before the collection of the Dependant’s Pass, the company representative will need to submit a request to issue the pass for the foreigner through EP Online.

Collection procedure for:


Dependants of Employment Pass holders

Issue of Pass through EP Online

The EP Online is an online portal for selected work pass transactions.

Step-by-step guide to issue Pass via EP Online pdfDownload
Request for the pass issuance via EP Online Log in

Who can request for the issue of Pass?

  • An authorised company representative
  • An authorised third party acting on behalf of a company (e.g. an Employment Agency).

Payment of fees

The following fees must be paid to complete the issuance request. You can do so using GIRO (for existing GIRO user), eNETS Credit or Debit.

Fees

The notification letter

After successful payment of the fees, please proceed to print the online notification letter. This notification letter will:

  • State whether the foreigner is required to proceed to Employment Pass Services Centre (EPSC) for registration of his/her fingerprint and photo-image.
  • Serve as an evidence that the foreigner can continue to stay in Singapore during the validity period of the notification letter pending card collection.
  • Be retained and produced by the foreigner, together with his/her travel document, at the immigration checkpoint if he/she needs to leave and enter Singapore subsequently before the card is collected.

Registration at Employment Pass Service Centre

After printing the notification letter, please make an e-appointment for the foreigner’s registration of his/her fingerprint and photo-image at Employment Pass Services Centre. The foreigner must bring along the notification letter and the documents stated in the letter when reporting to Employment Pass Services Centre for documents verification.

Collection of Long Term Pass card at the Employment Pass Services Centre

The card in the form of a Long Term Pass can be collected directly at the card collection lobby at Employment Pass Services Centre four working days after the foreigner has registered for his/her fingerprint and photo-image. There is no need to make an e-appointment for card collection.

Exceptions
For renewal cases whereby the foreigner is not required to register his/her fingerprint and photo-image, an e-appointment must be made before visiting Employment Pass Services Centre for document verification and card collection.

If a representative is coming on the foreigner’s behalf, a letter of authorisation, indicating both the foreigner and the representative's particulars and signed off by the employer is required. Alternatively, please download the pdfAuthorisation Form for Card Collection.

The representative must also bring along an official identification document that shows his/her name, NRIC/travel document number and photo-image for verification at the e-appointment for card collection.


Alternative Pass Issue Channel

Issue of Pass at MOM counters at Employment Pass Services Centre

You are strongly encouraged to use EP Online for the issue of the pass. Employers who do not have EP Online account can make an e-appointment for the issuance of the Dependant’s Pass to be done over at MOM counters at the Employment Pass Services Centre.

See the pdfStep by Step Guide for Appointment for Services at EPSC for more information.


Documents required for card issuance

These documents are required for issue of the Dependant's Pass:

  • In-Principle Approval Letter
  • Foreigner's travel document/passport
  • Immigration White Card (IMM27)
    (For foreigners who are not existing Work Pass or Immigration Pass holders only)
  • Disembarkation/Embarkation Card (Green Card)/Long Term Pass Card
    (For existing Dependant’s Pass holders)
  • A passport-size photograph of the applicant (if applicable)
    pdfPhotograph specifications
  • Completed declaration form (if applicable)
  • Completed medical examination form (if applicable)
  • Any other documents as required in the In-Principle Approval Letter.

The foreigner can also register for his/her fingerprint, photo-image and make payment of the fees using NETS, cash or Visa/MasterCard.


Address and operating hours of Employment Pass Services Centre

Employment Pass Services Centre
The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416

Service Type Appointment Type Monday to Friday Saturday
Fingerprinting and registration Single 8am to 5.15pm 8am to 12.45pm
Document verification and card collection (Fingerprinting not required) Group 8am to 5pm 8am to 12.30pm
Issue/renewal of pass at MOM counters Single 8am to 5.15pm Closed
Group 8am to 5pm Closed

The foreigner or company representative is advised to arrive at Employment Pass Services Centre promptly at the arranged time slot. If they are late for their appointment, they may have to wait longer as those who are on time for their appointments would be served first.

Note: Services rendered at the Employment Pass Services Centre are strictly by appointment only.

The notification letter

Upon submission of documents, the successful applicant will be issued a notification letter that allows him/her to remain in Singapore, pending collection of the Long Term Pass (LTP) card. The notification letter will state if the applicant is required for registration of his/her fingerprint and photo-image.

Collection of Long Term Pass card at the Employment Pass Services Centre

The card in the form of a Long Term Pass can be collected directly at the card collection lobby at Employment Pass Services Centre four working days after the foreigner has registered for his/her fingerprint and photo-image. There is no need to make an e-appointment for card collection.

Exceptions
For renewal cases whereby the foreigner is not required to register his/her fingerprint and photo-image, an e-appointment must be made before visiting Employment Pass Services Centre for document verification and card collection.

If a representative is coming on the foreigner’s behalf, a letter of authorisation, indicating both the foreigner and the representative's particulars and signed off by the employer is required. Alternatively, please download the pdfAuthorisation Form for Card Collection.

The representative must also bring along an official identification document that shows his/her name, NRIC/travel document number and photo-image for verification at the e-appointment for card collection.


Feature of Long Term Pass Card

Dependant's Pass holder issued with valid Long Term Pass card carrying his/her fingerprints and facial biometrics and International Civil Aviation Organisation (ICAO) compliant passport can now use the Enhanced Immigration Automated Clearance System (eIACS) at the Singapore immigration checkpoints to facilitate travelling in and out of Singapore.

Last updated on 26 March 2013 08:08:12