Renew, cancel or replace a Letter of Consent for Dependant’s Pass holders who are business owners
You can cancel a Letter of Consent (LOC) or renew it before it expires. You can also replace it if you have lost your LOC.
Renew an LOC
How much it costs | Free |
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How long it takes | Within 3 weeks for most cases. |
What is required |
Before applying, check that your Dependant’s Pass is valid for at least 3 months. If it is not, you need to renew your Dependant’s Pass. |
When to renew | You can renew your LOC when you renew your Dependant’s Pass. You can renew up to 6 months before your LOC expires. |
How to renew | Log in to EP eService to renew. Ensure that your business’ turnover information has been updated before submitting the application. |
Replace an LOC
If you have lost the LOC, you need toreport the loss and request for a replacement.
Cancel an LOC
When to cancel |
Within 1 week after the business is no longer active. You can submit a cancellation request up to 14 days in advance. If you want the pass to be cancelled on 15 February, you can submit the advance cancellation request from 1 February. |
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How long it takes | Immediate, unless you are making an advance request. |
How to cancel | Log in to EP eService to cancel your LOC. |