MOM officers will never ask you to transfer money or disclose bank log-in details over a phone call or email. Find out more on how to transact safely and securely. Call the 24/7 ScamShield Helpline on 1799 if you are unsure if something is a scam.
eService operating hours
| Transactions | Availability |
|---|---|
| Check card delivery status |
|
| Apply for replacement Work Permit card |
|
How do I get a Singpass?Show
You will need a Singpass to log in to WP Online. You can apply for or reset a Singpass.
Note: If you are not the owner of the Singpass, you are not allowed to log in to WP Online and perform Work Permit transactions on the employer's behalf.
What transactions can I do in WP Online?Show
You can use WP Online to:
- Check card delivery status
- Apply for replacement Work Permit card
What are the browser requirements?Show
You can use the following web browsers:
- Firefox version 24 or higher
- Chrome version 30 or higher
- Safari version 7 or higher
For details on technical requirements, read the recommended PC configuration and technical guidelines.
What payment methods can I use?Show
You can pay using eNets Credit or eNets Debit.
Get helpShow
If you have any questions on WP Online, send them by using the online feedback.
The use of our work pass eServices is governed by these Terms and Conditions.