MOM officers will never ask you to transfer money or disclose bank log-in details over a phone call or email. Find out more on how to transact safely and securely. Call the 24/7 ScamShield Helpline on 1799 if you are unsure if something is a scam.
eService operating hours
| Transactions | Availability |
|---|---|
| Check card delivery status |
|
| Apply for replacement Work Permit card |
Except public holidays |
How do I get a Singpass?Show
You will need a Singpass to log in to WP Online. You can apply for or reset a Singpass.
Note: If you are not the owner of the Singpass, you are not allowed to log in to WP Online and perform Work Permit transactions on the employer's behalf.
What transactions can I do in WP Online?Show
You can use WP Online to:
- Check card delivery status
- Apply for replacement Work Permit card
What are the browser requirements?Show
You can use the following web browsers:
- Firefox version 24 or higher
- Chrome version 30 or higher
- Safari version 7 or higher
For details on technical requirements, read the recommended PC configuration and technical guidelines.
What payment methods can I use?Show
You can pay using eNets Credit or eNets Debit.
Get helpShow
If you have any questions on WP Online, send them by using the online feedback.